www.ceresargan.com sell & ship only to the United states of America and Canada .
The Products for shipment to the U.S. and Canada may be subject to taxes, customs duties and fees levied by the destination state ("Import Fees").
The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. With respect to each product for which Import Fees have been calculated, you authorize CERES OVERSEAS to designate a carrier ("Designated Carrier") to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, process and remit your actual Import Fees for such product .
In the case of gifts or other purchases made on behalf of another recipient, you also agree to grant the foregoing authorizations on behalf of the recipient designated in your order.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our customers to be aware that cross-border shipments are subject to opening and inspection by customs and/or postal authorities. Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs and/or postal authorities in order to facilitate customs clearance and comply with local laws. Customs authorities require the value of the gift item to be stated directly on the package.
PLACING ORDERS ON THE WEBSITE
ELIGIBILITY TO ORDER
To place an order on the Website, you must be:
The age of 18 or the legal age of majority in his/her jurisdiction
HOW TO ORDER
You need an e-mail address to place an order, and you may need to set your browser to accept both (functional) cookies and pop-ups in order to be able to use all the functionalities of the Website, adding products to your shopping cart and submitting your order.
Placing an order on the Website is easy.
Find the products you want
Add the products to your shopping cart.
Proceed to checkout.
Select delivery and billing options.
Review your order.
Submit your order.
Receive an online order confirmation.
If we are unable to supply you with a product, we will inform you of this in writing and will not process the order.
OUR RIGHT TO REJECT YOUR ORDER OR CANCEL A CONTRACT
Fulfillment of all orders on the Website is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract we have cancelled:
the product is not available / in stock;
your billing information is not correct or not verifiable;
your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
there was a clear error in the price displayed on the Website;
we could not deliver to the address provided by you;
due to an Event Outside Our Control.
in the event of clear misspelling, pricing or other errors or mistakes in the Website information.
We do not accept any method of payment other than those listed.
Please do not try to pay by any other way than specified there.
Payments can only be processed if the billing information can be verified.
We retain title in any product(s) until we have received full payment for such product(s).
PRICES AND CURRENCY
The product prices displayed on the Website are exclusive of Value-Added Tax (VAT). Shipping rates are applied per order.
The exact shipping rates depend on the weight of the merchandise.
O.5kg = $ 17,7
1kg = $ 25,1
1,5kg = $ 31,3
2kg = $ 37,5
2,5kg = $ 43,7
3kg = $ 50,4
3,5kg = $ 57,1
4kg = $ 63,8
4,5kg = $ 70,5
5kg = $ 77,2
Prices are quoted in US Dollar
YOUR TOTAL PRICE
The total price specified in the final check out screen includes shipping costs. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. When paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency.
The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed.
SHIPPING & DELIVERY
Delivery is to be expected 4 to 7 business days after the confirmation of the order.
DELIVERY – WHERE AND WHEN
We deliver products from Monday to Friday. We do not ship on certain public holidays.
We can only fulfill an order to a delivery address which is a home or office address in the US.
Where possible, we try to deliver all items which you have ordered at the same time.
We reserve the right to split the delivery of your order, for instance if part of your order is delayed or unavailable. In the event that we split your order, we will notify you of our intention to do so by sending you an e-mail to the e-mail address provided by you at the time your order was placed. You will not be charged for any additional delivery costs.
INSPECTION UPON DELIVERY
Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.
RETURNING ORDERS AFTER DELIVERY – DEFECTIVES
You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. You can do so within 5 days after you notice the defect. This does not affect your statutory rights. In the event your claim is justified, the purchase price and the shipping costs will be refunded.
AVAILABILITY OF THE WEBSITE
We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.
YOUR ACCOUNT AND PASSWORD
If you choose to register on the Website you must treat the username and password for your account as confidential and must not disclose it to any third party.